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DAIMLER GROUP SERVICES MADRID

INTERNSHIP IN DAIMLER


INTERNSHIP IN FRONT OFFICE DEPARTMENT AT DAIMLER SPAIN

DGSM is a company from the DAIMLER group that supports with accounting, financial and consulting services the rest of the companies of the Mercedes -benz's group.

Tasks Related to the position:

- Management of the incidences originated in Accounts Payable, Accounts Receivable, Service Contracts (AP/AR/SC) areas and the different businesses: via email, telephone, e-

Ticketing and Front Office Platform (FOP).

- Resolution of clients’ and suppliers’ calls and e-mails according to our Service Level Agreement (SLA).

- Outbound calls for unpaid debts or clarifications, contract prolongation, reactivation, termination or mileage balance.

- Outbound calls to obtain information or sell products or services.

- All administrative activities within contract management such as contract creation, activation, prolongation, termination and reactivation. Analyze vehicle exceeding limits, close

to end mileage/duration.

- Countable analysis of customers and suppliers accounts.

- Management of rejected invoices.

- Execution of customer dunning via SAP (CoFiCo). Solution of dunning letters/legal cases.

- Identify and escalate priority issues.

- Document all query information according to standard operating procedures. Generate reports.

 

Conditions:

- 900€ gross monthly salary for graduates or students with only 2 subjects to finish the degree / 600€ gross monthly salary for university students.

- 35 working hours per week

- flexible entering hours, from 8:00 until 9:30am

- internship agreement with your university

- 30 working days of holidays

- 6 to 12 months of internship

We are looking for you! 

Kontakt

Kontaktperson:
Lourdes Arenas

Ansökan e-postadress:
lourdes.arenas_garcia@daimler.com

Telefon:
914543099

Sista ansökan
2019-05-29

Period som uppdraget avser
2019-04-02 - 2019-05-05


Företag/Organisation
DAIMLER GROUP SERVICES MADRID

Kategori
Internship

Område/bransch

  • Customer Service

Fackhögskolor

  • Jönköping International Business School