INTERNSHIP IN FRONT OFFICE DEPARTMENT AT DAIMLER SPAIN
DGSM is a company from the DAIMLER group that supports with accounting, financial and consulting services the rest of the companies of the Mercedes -benz's group.
Tasks Related to the position:
- Management of the incidences originated in Accounts Payable, Accounts Receivable, Service Contracts (AP/AR/SC) areas and the different businesses: via email, telephone, e-
Ticketing and Front Office Platform (FOP).
- Resolution of clients’ and suppliers’ calls and e-mails according to our Service Level Agreement (SLA).
- Outbound calls for unpaid debts or clarifications, contract prolongation, reactivation, termination or mileage balance.
- Outbound calls to obtain information or sell products or services.
- All administrative activities within contract management such as contract creation, activation, prolongation, termination and reactivation. Analyze vehicle exceeding limits, close
to end mileage/duration.
- Countable analysis of customers and suppliers accounts.
- Management of rejected invoices.
- Execution of customer dunning via SAP (CoFiCo). Solution of dunning letters/legal cases.
- Identify and escalate priority issues.
- Document all query information according to standard operating procedures. Generate reports.
- 900€ gross monthly salary for graduates or students with only 2 subjects to finish the degree / 600€ gross monthly salary for university students.
- 35 working hours per week
- flexible entering hours, from 8:00 until 9:30am
- internship agreement with your university
- 30 working days of holidays
- 6 to 12 months of internship
We are looking for you!
Period som uppdraget avser
2019-04-02 - 2019-05-05
DAIMLER GROUP SERVICES MADRID
Texten granskad / uppdaterad 2018-06-05