FAQ for students

Here you can find frequently asked questions regarding Jönköping Universitys handling in regards to the corona virus. These questions and answers are updated continuously.

General questions

How is Jönköping University handling the coronavirus situation?

JU is monitoring the updates from the Swedish authorities and following other higher education institutions’ handling of the issue.

Information regarding the coronavirus and other decisions and guidelines that JU has produced can be found hereopens in new window.

If you have any questions please contact servcenter@ju.se

Students and staff are urged to stay updated with information from the authorities regarding the general information of the spread of the coronavirus. JU also follows these recommendations.

Where can I, as a student, turn if I have other questions?

E-mail: servcenter@ju.se

Telephone: +46 36-10 19 70

Telephone hours are 08:00-16:30 on weekdays.

Where can I, as a student, turn if I feel worried?

If you feel worried you can read more at the Public Health Agency of Sweden’s webpage (link) or call 1177 (if you have symptoms) or 11313 if you have general questions.

FAQ about Covid19:
https://www.folkhalsomyndigheten.se/the-public-health-agency-of-sweden/communicable-disease-control/covid-19/external link, opens in new window

If you feel lonely and need someone to talk to or if you need help in your everyday life, you are always welcome to contact the Student Health Careopens in new window or The Jönköping University Chaplaincyopens in new window via Facebookexternal link, opens in new window or Instagramexternal link, opens in new window.

How are students kept informed about the situation?

Students and staff are urged to stay updated with information via the JU webpage regarding coronaopens in new window. You can also reach it by entering: ju.se/en/coronaopens in new window

What can I do to avoid infection?

The Public Health Agency of Sweden recommends:
  • Everyone with symptoms of respiratory infection, even mild symptoms, to avoid social contacts which can spread disease.
  • Avoid touching your face or eyes as well as contact with sick people.
  • Cough and sneeze into the bend of your elbow or into a tissue to prevent infection from spreading around you, or from contaminating your hands.
  • Wash hands often with soap and warm water, before eating, before preparing food, and after toilet use. Alcohol-based hand rub can be an alternative when you are unable to wash hands.
Read more in the Public Health Agency of Swedens FAQexternal link, opens in new window.

What should I do if I think that I might have been infected?

Contact 1177 via telephone (for further handling within the healthcare system) 

Is there Covid-19 at JU and has any students or staff been infected?

We are aware that Covid-19 is spread in society and that staff and students could fall ill. Stay home if you have symptoms. As precautions, we are taking measures to decrease spread of infection amongst staff and students, and also in our facilities. Remember to be kind to one another.

What should I do if I experience discrimination in regard to the coronavirus?

As an international university, Jönköping University works actively to have a climate on campus where all students and staff treat each other with integrity and respect.

We urge everyone in our organisation, both students and staff, to continue to support each other with respect and care. We urge our campus community not to make assumptions about the risk of students, staff or faculty, based on their ethnicity or travel history. It is important not to contribute to the spread of misinformation and fear, and to be mindful of unverified information.

If you, as a student, is experiencing harassment or discrimination contact the Student Health Care or the Equality Ombudsman via this linkopens in new window.

Will the university be closed down or will activities be cancelled?

Jönköping University will plan for on-campus education to start in the beginning of the autumn semester 2020.

On Friday 29 May, the Swedish Government announced that the Public Health Agency of Sweden will lighten the recommendation regarding off-campus education. For higher education institutions this means that students and teachers can prepare themselves for more campus education. However, part of the teaching will continue remotely to follow the Public Health Agency’s general recommendations on social distancing and avoiding greater social gatherings.

In line with the Public Health Agency of Sweden, JU has cancelled or postponed several events and we inform staff and students continously on this pageopens in new window.

Will any of the Jönköping Student Union activities be cancelled?

Yes, some of the Jönköping Student Union activities have been cancelled. On this page you can read more about the cancelled activities.external link, opens in new window

Will the JU library remain open?

As of Monday 8 June, the library is open weekdays between 10 and 14.

You can browse the shelves and borrow books yourself again and only JU staff can request books that are available. The loan period for course books will remain seven days.

Remember that you can get in touch with us via Ask the libraryexternal link, opens in new window when the library is closed.

Read more on the university library website via this link. external link, opens in new window

General study questions

I/a relative belongs to a risk group. Can I get adjusted studies?

Yes, students in the following groups will be able to complete their education without risk of infection:

  • with one or some of the diagnoses listed in the National Board of Health and Welfare’s report "[...] identification of the risk groups at most at risk of suffering a particularly serious course of disease of covid-19 illness"
  • who are custodians of children under the age of 12 who have any of the diagnoses listed in the National Board of Health and Welfare’s report, or
  • are pregnant in week 36 or later

If adjustments are not possible, you can apply for a study break with a place guarantee or delay the start of your education.

You as a student is responsible for contacting the coordinator to discuss possible adjustments based on your circumstances. You will need a current certificate from the health care where your doctor certifies that you/a relative belong to the risk group.

  • The certificate is sent to Emma Pavlov
  • You decide if you want to send it by email, mail, or personal handover via Service Center.
  • Emma is contacted through emma.pavlov@ju.se
  • Emma calls you for a conversation.

What happens to my studies if I have to stay at home?

If you cannot attend teaching and examination due to the risk of infection, you can contact the course leader or study counselor at your departmentopens in new window to know how you can take back what you have missed. Use the telephone number: +46 36-10 19 70

To access your home directory and common storage areas from home, you can install VPN on your JU computer. You cannot access storage spaces from a computer other than JU computer. The installation can be done from any network, you do not have to be on site at JU to do this. Information about VPN and instructions can be found here:

https://ju.se/en/it-helpdesk/faq---manuals/programs/vpn.html

I have questions about my study finances from CSN, where do I turn?

On the CSN websiteexternal link, opens in new window you can find a lot information about study finances and contact them directly if you have specific questions. 

Will I be able to complete my internship period (VFU/NFK)?

Contact the person responsible for the VFU/Internship to get information regarding your course.

Will I be able to finish my studies digitally even if teaching starts on campus again?

Courses that are given digitally, off campus, during the spring semester 2020 can be completed remotely, off campus. 

Yes, all courses for the remainder of the spring semester can be completed online.

Will the courses be offered online during Autumn semester 2020 as well?

Courses and exams will be off-campus during the remainder of the spring semester and summer.

Jönköping University has taken a directional decision and is planning for on-campus education starting at the autumn semester 2020. Guidelines for how the operations will be is under development and more information will follow to students and staff.

Where can I find more information about online courses and digital exams?

You will receive more information from your course coordinator or programme director regarding how the digital education will affect you. Please contact your course coordinator if you haven’t heard from them.

How do I get help with technology related questions, especially related to web-based courses and exams?

For help, contact IT Helpdesk via this linkexternal link, opens in new window. Computers are available in the examination rooms for students who do not have the technological ability to take their exam from home. Starting 23 March, only the exam halls in House K will be open.

If you have problems accessing the study platforms from your home country, please contact IT helpdeskexternal link, opens in new window.

Is JU recommending us to go home? Now that all courses and exams are online, do I need to be in Sweden to participate?

In accordance with the recommendations from the Public Health Agency and Swedish Ministry of Foreign Affairs, and in relation to the responsibilities Jönköping University has towards its employees and students, JU now advises all employees and students not to make any international trips, including private trips. JU will try to support you as best we can in the choice that you make. At the moment, all courses and exams are being held online. We do yet not know for how long, so make sure to keep yourself updated here.

Will consideration be taken with regard to time-zone differences should I choose to return home?

This is currently being evaluated. Make sure to keep yourself updated here.

Can students who go home early receive degree and transcripts in their home countries?

Degree certificates can be requested as usual through our opens in new windowwebsite hereopens in new window.

Can doctoral thesis defenses and licentiate seminars be conducted off campus?

Yes, both doctoral thesis defenses and licentiate seminars can be conducted off campus and online. All parties involved can participate remotely, including the PhD candidate. This is in line with the Swedish government's recommendation to transfer to off campus education, which also includes postgraduate education.

The general public will be given the opportunity to follow the defense digitally. For those who may not have the technical ability to follow remotely on their own, JU will provide one or several rooms with digital equipment where the public can follow the defense.

The room or rooms will be announced prior to each doctoral thesis defense or licentiate seminar. Please note that JU follows the Swedish recommendations considering COVID-19.

Travelling

Does JU have any travel restrictions?

In accordance with the recommendations from the Public Health Agency and Swedish Ministry of Foreign Affairs, and in relation to the responsibilities Jönköping University has towards its employees and students, JU makes the following recommendations:

  • JU advises all employees from travelling abroad.
  • JU advises against all business trips and visits, which can only be carried out if the MD/Dean of the school/company gives a written exception with regard to special circumstances.
  • JU advises all students from travelling abroad, both privately and within the framework of the education.

What happens if a student doesn’t follow the university’s guidelines regarding self-quarantine after travelling in/from a risk area?

The Disciplinary and Expulsion Committee (DAN)opens in new window can question whether students who do not comply with the university’s rules of procedure or precautionary measures to prevent infection can be suspended by virtue of the disciplinary regulations of the Higher Education Ordinance (UHR).

Outgoing exchange students

I am on exchange right now. What do I need to think about?

Right now there are no recommendations from JU or the Swedish government that all the students who are currently abroad need to come home.

In order to make the best decision for you, it is important that you follow the recommendations and the situation in the country you are in and at your host university. It is important that you know that we will support you as best we can in the decision that you make, to either stay at your host university or to come home to Sweden. Please make sure to inform International Office (“Choose Outgoing Exchange”) if you choose to go back to Sweden or stay where you are.

If you choose to come back to Sweden, the situation regarding your continued studies can differ depending on whether your host university has decided to offer their courses online or not.

If you do not have the possibility to complete your studies at the host university, or if they do not have online studies as an option, it is important that you contact your study counsellor or contact teacher as soon as possible in order to put together an individual study plan.

If you receive study grants/loans from CSN, it is important to follow their guidelines.

If you have received a scholarship from JU for your studies abroad and have any questions about whether you will need to repay the scholarship etc, you can find more information here (in the FAQ under “Students with Scholarships”, which will be updated regularly.) If you can’t find the answer to your question, please contact International Office, choose the category “Outgoing Exchange”.


As a Swedish citizen, don’t forget to register to “Svensklistanexternal link, opens in new window” at the Swedish Ministry of Foreign Affairs

For students currently on exchange in Europe there is also Erasmus Student Network (ESN)external link, opens in new window at universities all over Europe, which help students who need support. Here is a list of national and local ESN-networks. European Students Union (ESU) has a database with contact information for their member organizations and in some cases, specific information about the Corona virus. The list is updated continuouslyexternal link, opens in new window.

Information from UHR

Students located in a European country can contact local student organisations with questions, about studies and rights, or if help is needed in contact with healthcare and authorities (eg if something needs to be translated).

The European Students Union (ESU) has a databaseexternal link, opens in new window of contact information for its member organisations and specific information regarding the Corona virus. The list is constantly updated.

The Erasmus Student Network (ESN) can be found at universities across Europe and is happy to help students who need support. Here is a listexternal link, opens in new window of national and local ESN sections.

I'm going abroad for exchange studies this fall. Will I be able to go?

It is difficult to know what the situation will be this fall in the many countries in which we have partner universities. Stay updated via the Ministry of Foreign Affairs travel recommendationsexternal link, opens in new window, the Public Health Authorityexternal link, opens in new window and the partner universities' webpages.

Jönköping University is following the Swedish authorities’ advise when it comes to traveling.

JU is planing to follow through the autumn semester exchange as planned. International Office is continously updatd from different partner universities and contact the students which are affected by any interruptions. 

If you have questions you are welcome to contact International Office via the case system via this link: http://educationsupport.ju.se/ 

I want to change my exchange place which is in a risk area to a place in another country. What should I do?

Unfortunately it is no longer possible to change your exchange place for the autumn semester 2020. If you have questions regarding this or want to interrupt your planned exchange, please contact International office via http://educationsupport.ju.se/

It is the student's responsibility to follow the development of the situation on the authorities' websites, the Ministry of Foreign Affairs's travel recommendations and the partner university's information about the situation.

What should I do if the partner university cancel my exchange semester fall 2020 during the summer?

Please inform International Office at JU about the cancellation. You are more than welcome to attend courses at JU instead. It is not possible to offer a relocation to another partner university any longer.

Process to study courses at JU
To get registered on courses at your school at JU for the fall semester you need to:
Contact the Study administration at http://educationsupport.ju.se/ to get registered on the courses.

If you have any questions and need advice regarding the elective courses, you can contact your study counsellor by email https://ju.se/student/en/service/study-counselling.html

Swedish students must also remember to contact CSN and update CSN about the change of studies.

If something happens connected to Covid 19 while I am on exchange during fall semester 2020, how can JU assist me?

If something happens to you while on exchange, you are always welcome to contact International Office at JU: http://educationsupport.ju.se/

Important information!
All JU students on exchange through JU need to have a private health, accident and travel insurance. Students are not covered by an insurance through JU outside Sweden. If you need to seek for health care or urgently need to leave the country due to Covid-19, be aware that you need to cover expenses connected to this.Swedish students should also make sure to register on UD’s Svensklista.

I do not want to go on exchange during the autumn semester 2020 anymore because of covid-19, can I stay at home and read courses?

The schools at JU are, as far as possible, making room in the programme courses for students so they can stay at home. Students are responsible for informing the International Office, partner universities and the responsible person at the programme at JU if the plans are changed.

Process to study courses at JU
To get registered on courses at your school at JU for the fall semester you need to:

Contact the Study administration at http://educationsupport.ju.se/ to get registered on the courses.

If you have any questions and need advice regarding the elective courses, you contact the study counsellors by email https://ju.se/student/en/service/study-counselling.html

Swedish students must also remember to contact CSN if they cancel their exchange studies or credit-awarding VFU/NFK/Internship abroad.

Depending on the changes in the situation regarding the coronavirus globally, some changes might have to be done regarding VFU/NFK/Internship, i.e. postponing the internship to a later time if the organizations can’t accept students.

I am currently on my way back from exchange, can I get help with accommodation when I get back to JU?

Yes, the Accommodation Office will most likely be able to help you with a permanent accommodation. 

Please contact the Accommodation Office directly to recieve more information.

Will JU contact all the students who are currently abroad on exchange studies?

The International Office at Jönköping University is in contact with students who are on exchange abroad. We also provide general information via email to all students who are currently on exchange. If you have any questions, please contact the International Office, http://educationsupport.ju.se 

Can I come back to Sweden if the borders have closed?

Theoretically everyone that has a Swedish citizenship or a residence permit to be in the country (such as a study permit) has the right to enter Sweden. However, with the current situation, entrance can depend on which country you are travelling from. Generally, if you are travelling from a country within the EU, it should not be a problem, but if you are travelling from other countries, it could be a good idea to check. This can be done on the Sweden Abroad homepage by writing in which country you are currently in. It is also possible to call the Ministry of Foreign Affairs that have a specific number to help you. This number is available 24 hours a day: +46 840 59200

What happens to my courses if I cancel my studies abroad?

If you cannot complete your studies abroad through your partner university, you need to contact your coordinator at the International Office and your study counsellor.

What do I do if I want to cancel my studies abroad and go home?

In that case, it is important that you contact JU's International Office to inform them that you are going home. It is also important that you inform your partner university. If you can’t complete your courses online through your partner university and need to take other courses at JU, it is also important that you contact your study counsellor as soon as possible.

Do JU recommend that I cancel my exchange studies?

Right now, there is no general recommendation for exchange students to cancel their studies and return home. The International Office is in contact with all outgoing students to investigate individual cases. Students are encouraged to follow recommendations from their partner university regarding off-campus studies. It is up to each student to decide, but JU stands behind the student in their decision and will support as far as possible. We advise everyone to follow the Foreign Ministry's recommendations. It is also good to contact your local embassy or consulate. Follow theexternal link, opens in new windowrecommendationsexternal link, opens in new window from Swedish Ministry for Foreign Affairs.external link, opens in new window

If my partner university offers my courses off-campus, can I study from home?

Students which have been on exchange spring semester 2020 have been able to finish their studies off-campus from their partner universities.

For the autumn semester 2020, different guidelines apply. If you are going on exchange autumn 2020 and want to do your exchange off-campus you first need to contact your coordinator at International Office via http://educationsupport.ju.se/

*The risk areas are, at present, China, Iran, South Corea, Italy and Tyrol in Austria.

Incoming exchange students

I am planning to stay at JU, what do I need to think about?

JU will do our best to take care of you if you need assistance. It is important that you stay updated with the recommendations from JU by checking your e-mail and checking the ju.se/en/corona pageopens in new window, as well as from the Swedish authorities via krisinformation.seexternal link, opens in new window.

Who should I inform if I decide to go home?

Inform JU International Office about your plans to go home. Use this linkexternal link, opens in new window to contact them via their case management system. Use the category "Incoming Exchange". 

If you have JU Accommodation you need to contact the Accommodation Office and your landlord, see the "Accommodation Office section". Use this linkexternal link, opens in new window to contact them via their case management system. 

If I choose to return to my home country and follow digital courses and online exams, how will this affect my status with Migrationsverket?

At the moment, Migrationsverket has not made any decisions to change the regulations around residence permits; they are currently looking into the situation. In the case of any changes due to the current situation, we will update the answer.

Can I complete my courses online?

Courses that are given digitally, off campus, during the spring semester 2020 can be completed remotely, off campus. 

Will I still be registered as JU student even though I will not be at JU?

Yes, you will be registered on your courses, unless you ask to cancel your studies completely. If you continue your studies online through JU, you will still be registered. JU is currently looking at offering online studies and you will be informed with any updates via your JU e-mail.

My university informed me to go back home, does the JU insurance policy apply?

JU Kammarkollegiet Student IN-insurance is valid for emergency medical costs. It does not cover accommodation or flight expenses. Check with your travel insurance if they cover these costs. More information about Student IN insurance can be found via this link.opens in new window

Is JU recommending us to go home? Now that all courses and exams are online, do I need to be in Sweden to participate?

In accordance with the recommendations from the Public Health Agency and Swedish Ministry of Foreign Affairs, and in relation to the responsibilities Jönköping University has towards its employees and students, JU now advises all employees and students not to make any international trips, including private trips. JU will try to support you as best we can in the choice that you make. At the moment, all courses and exams are being held online until further notice. For the spring semester of 2020, everything can be completed online.

What should I do if at the end of the semester I cannot return home due to flight or other means of communication cancellations, and no alternative travel can be booked in time?

The Swedish Migration Agency recommends that you apply for a visitor’s residence permit before your student residence permit expires. You can then remain in Sweden while your application is processed.

More information about how to apply can be found via this linkexternal link, opens in new window and here is a link to the application formexternal link, opens in new window.

Guide on how to fill out the application form for a visitor’s residence permit can be found in the “Guide application for visitor’s permit 165011PDF".

Important: Make sure to have a health insurance that covers your stay in Sweden in the case you have to stay longer.

If you can go home but have not received the decision from the Swedish Migration Agency, you can still go home. If you receive a question about showing a valid permit at a border crossing, you should be prepared to show the receipt from the Swedish Migration Agency showing that they have received your application for a visitor's residence permit.

More information can be found on the Swedish Migration Agency website via this linkexternal link, opens in new window.

It is important that you apply before your current permit or visa-free period expires. You can then remain in Sweden while your application is processed. More information can be found on the Swedish Migration Agency website via this linkexternal link, opens in new window

Please inform JU International Office via: http://educationsupport.ju.se/external link, opens in new window as well as your home university and the JU Accommodation Office via email to: accommodation@ju.se if you cannot return home.

When will I receive my transcript of records if I have cancelled my exchange at JU?

We will send out the transcript after the summer, according to our normal routine. If you need them earlier, please contact Service Center.

Insurance for International students at JU

Insurance for International students at JU

On this pageexternal link, opens in new window you can find information about insurances for international students at Jönköping University.

Both the Student IN (for incoming exchange students) and FAS (for fee-paying students) insurance covers the cost of emergency medical care in Sweden. The insurance doesn’t cover costs for cancelled tickets, accommodation or costs due to quarantine.

Students with scholarships

ERASMUS + EUROPEAN MOBILITY (INSIDE EUROPE)

I am an Erasmus + European scholarship holder and want to interrupt my studies or traineeship and return home or I will continue my studies or traineeship on-line/distance, what should I do?

If you are a JU programme student currently on exchange studies, inform the international office at your home and host university and complete this on-line formexternal link, opens in new window. Inform JU International Office via this linkexternal link, opens in new window as well.  Please note that in addition of completing the on-line form you are requested to submit a confirmation form if you decide to follow on-line/distance education or traineeship/internship. Link to the confirmation form.

Exchange students from partner universities please contact your home university, since they are the scholarship provider.

For any other questions related to your exchange please see information given in the section Outgoing exchange students or Incoming exchange students..

Can the costs incurred due to the interruption of my studies abroad be paid with the scholarship? Do I have to pay part of the scholarship back?

If you incurred costs due to the interruption of the exchange period, the first thing you should do is to check if your personal insurance could cover those costs. If not, please keep original invoices. For JU programme students the case will be followed up based on the information your provided in the on-line formexternal link, opens in new window.

A request will be done to the Erasmus + programme and we will inform you about the decision regarding whether you need to re-pay your scholarship or not as soon as possible.

Exchange students from partner universities please contact your home university, since they are the scholarship provider.

What do I do with the Erasmus documents, where do I send the documents?

Any documents that need to be signed by JU International Office can be sent through the case management systemexternal link, opens in new window. Use the “Incoming Exchange” category if you are studying at JU as an exchange student or “Outgoing Exchange” if you are a JU programme students pursuing studies abroad. 

ERASMUS + ICM MOBILITY (OUTSIDE EUROPE)

I am an Erasmus + ICM (Outside Europe) scholarship holder and want to interrupt my studies studies or traineeship and return home, or I will continue my studies or traineeship on-line/distance, what should I do?

Inform the international office at your home and host university and complete this on-line formexternal link, opens in new window. Inform JU International Office via this linkexternal link, opens in new window as well. Please note that in addition of completing the on-line form you are requested to submit a confirmation form if you decide to follow on-line/distance education or traineeship/internship. Link to the confirmation formexternal link, opens in new window

For any other questions related to your exchange please see information given in the section Outgoing exchange students or Incoming exchange students.

Can the costs incurred due to the interruption of my studies abroad be paid with the scholarship? Do I have to pay part of the scholarship back?

If you incurred costs due to the interruption of the exchange period, the first thing you should do is to check if your personal insurance could cover those costs. If not, please keep original invoices. The case will be followed up based on the information your provided in the on-line formexternal link, opens in new window. A request will be done to the Erasmus + programme and we will inform you about the decision regarding whether you need to re-pay your scholarship or not as soon as possible.

LINNAEUS-PALME

I am a Linnaeus-Palme scholarship holder and want to interrupt my studies and return home or I will continue studies on-line/distance, what should I do?

Inform the international office at your home and host university and complete this on-line formexternal link, opens in new window. Inform JU International Office via this linkexternal link, opens in new window as well. Please note that in addition of completing the on-line form you are requested to submit a confirmation form if you decide to follow on-line/distance education. Link to the confirmation formexternal link, opens in new window

For any other questions related to your exchange please see information given in the section Outgoing exchange students.

Can the costs incurred due to the interruption of my studies abroad be paid with the scholarship? Do I have to pay part of the scholarship back?

If you incurred costs due to the interruption of the exchange period, the first thing you should do is to check if your personal insurance could cover those costs. If not, please keep original invoices. The case will be followed up based on the information your provided in the on-line formexternal link, opens in new window. A request will be done to the Linnaeus-Palme programme and we will inform you about the decision regarding whether you need to re-pay your scholarship or not as soon as possible.

EXCELLENCE SCHOLARSHIP

I am an Excellence scholarship holder and want to interrupt my studies and return home, what should I do?

Inform the international office at your home and host university. Inform JU International Office via this link.

For any other questions related to your exchange please see information given in the section Outgoing exchange students and Incoming exchange students

Do l need to pay back part of my excellence-scholarship if l decide to return to my home university?

No, you do not have to pay back the scholarship.

SWEDISH INSTITUTE SCHOLARSHIP

I am a Swedish Institute scholarship holder, what should I do if I have questions or want to interrupt my studies?

You should have received an email from the Swedish Institute with updates. If you have further questions, please send an email to the right contact depending on your scholarship (see below). If you decide to interrupt your studies please send an email to the SI contact person and to JU International Office via this link.

Please specify that you are a SI scholarship holder.

Seble Abera (Programme Manager for SISGP and SISSA) seble.abera@si.se

Caroline Ljunggren (Programme Administrator for SISGP and SISSA) caroline.ljunggren@si.se

Johanna Jeppsson (Programme Manager for the Visby Programme, Western Balkans and Turkey) Johanna.jeppsson@si.se

Emma von Schewen (Programme Administrator for the Visby Programme, Western Balkans and Turkey) emma.vonschewen@si.se

Accommodation Office

My home University has called me back, how do I handle my accommodation situation?

You need to notify your landlord and the Accommodation Office that you are leaving, and when you are planning to leave. It is your responsibility to book the final inspection, clean, and return the keys before leaving.

Do I have to pay rent for the remaining part of the semester if I am being called back home or decide to leave by my own decision?

Yes, the rent must be paid for the rest of the semester even if you vacate your accommodation earlier.

If I have already paid rent for the whole semester, will I get a refund if I leave my accommodation earlier?

There will be no refunds made regarding the rent, as the lease you have signed has a three months cancellation period.

What kind of recommendations should I follow if I decide to stay at my accommodation?

You should follow the recommendations made by the Public Health Authorities and keep yourself updated on the current situation by visiting www.ju.se/corona on a regular basis.

If I am cancelling my planned semester on exchange for the upcoming Fall semester will I be able to prolong my current accommodation?

The Accommodation Office will help you with accommodation should you want to stay in Jönköping for the upcoming semester.

I am currently on my way back from exchange, can I get help with accommodation when I get back to JU?

Yes, the Accommodation Office will most likely be able to help you with a permanent accommodation. 

Please contact the Accommodation Office directly to get more information.

Is the administrative fee for accommodation refundable in case I cannot start my studies at JU due to Covid-19?

The administrative fee for accommodation is non refundable, also in the case of you being unable to travel and start your studies at JU.

When is the accommodation application deadline for students starting in the autumn 2020?

The application will be open until 1 June 2020. More information about applying for accommodation can be found via this linkopens in new window

If it proves impossible for me to travel to Sweden and start my studies at JU because of Covid-19, will I have to pay rent?

If it proves impossible for you to travel to Sweden because of the Covid-19 pandemic, you do not need to pay rent for your accommodation. It is extremely important that you keep the Accommodation Office informed of your difficulties to travel via email to: accommodation@ju.se

Information regarding the corona virus (Covid-19)

Websites with national and European information om Covid-19

If you feel worried you can read more via 1177.seexternal link, opens in new window or call the nationnal information number (+46) 113 13external link, opens in new window if you have questions or want advice regarding the corona virus.

If you have been in a risk area and experience corona virus symptoms call 1177.

FAQ about covid-19external link, opens in new window at the  Public Health Agency of Swedens website.

European Centre for Disease Prevention and Control also updates their websiteexternal link, opens in new window continously regarding the corona virus. 

Information about the corona virus from Region Jönköping County (Region Jönköping County)

Region Jönköping County (RJL) continously update their websiteexternal link, opens in new window about the corona virus.

The World Health Organization

The World Health Organization continously update their websiteexternal link, opens in new window about the corona virus.

If you need to be on sick leave

On this page opens in new windowyou can find out more about what to do when you as a student need to be on sick leave.

If you feel mentally ill

Contact the Student Health care via email to: studenthalsan@ju.se eller or the Health care via phone at: (+46) 010 241 00 00 or (+46) 1177.

Students starting programme at JU Autumn 2020

Will the Autumn semester 2020 start on time?

At this time, there is no decision to delay the start of the Autumn semester and a directional decision to start the autumn semester on campus has been made. Read more about the decision taken 13 May via this linkopens in new window.

Also, please keep yourself updated on this page.

Can I defer my studies until Autumn 2021 if I am unable to arrive, due to the current situation?

Yes. We are aware that this extraordinary situation may prohibit you from starting your studies with us as planned in August 2020. You may apply for deferment due to the current situation. JU will be flexible when considering applications for deferment. More information here: https://ju.se/student/en/studies/deferment-accreditation-and-change-of-programme.html

Can I get a full refund if I am not able to arrive to start the program, due to the current situation with the coronavirus?

Yes. If you are unable to arrive by the start of your program, you are eligible for a full refund as long as your request reaches us before the start of the semester. We will also waive the administrative fee due to the situation. Contact Admissions.Office@ju.se for more information.

Will the coronavirus crisis affect my application for a residence permit for studies?

The Swedish Migration Agency is well equipped to issue residence permits for studies for the 2020/2021 Academic Year. Thus, the assessment from the Migration Agency is that their handling of cases will not be affected by the prevailing pandemic. Resources and services at certain embassies and consulates, however, may be limited due to the pandemic in some countries.

According to the information from Swedish Migration Agency, we advise the following:

  • Students who are citizens of a country that require a visa, are advised to start with the visa application procedure as normal. Please see more via this linkexternal link, opens in new window.
  • Since Jönköping University’s directional decision is to start the studies on campus, the Swedish Migration Agency will be able to grant you a residence permit.
  • We strongly encourage students to start the visa application directly after accepting your offer and paying the tuition fee installment (and lodging fee for pathway students).
  • You can read the Swedish Migration Agency FAQ with more information about how studies in Sweden are affected by the coronavirus via this linkexternal link, opens in new window.
  • More information about applying for a residence permit can be found via this link. external link, opens in new window
  •  

Students starting Pathway Programmes at JU

This section of the FAQ is specifically for Pathway Programme students who are starting their studies either in the summer semester or autumn semester 2020.

Will all Pathway programmes start as planned?

Yes, but there could be a digital start. Pathway Summer will be held online. Pathway Semester and Pathway Year will be a blended model – a combination of both online and on-campus education. When it is possible for students to travel to Campus Gränna, the transition will be made to on-campus education. This will offer a flexible and dynamic way of learning.

Can I have the lodging fee refunded if I take Pathway online?

What was before called lodging fee is now called boarding fee, as Pathway takes place at a boarding school.

Pathway Summer: You can have part of the boarding fee refunded, which covers housing, food, and bus pass.

Pathway Semester and Year: You can have part of the boarding fee refunded, which covers housing, food, and bus pass for the time you are studying online.

Can I defer my admission to Pathway for next intake?

You can apply for deferment for the next start of the Pathway Programme you have been admitted to. For Pathway Summer and Pathway Year, that will be in July and August 2021. For Pathway Semester, this will be January 2021.
You need to give an explanation why you are prevented from studying when you apply for deferment. Deferment can be granted if the admitted student has paid the full fee. The fee will then be held by JU for the next intake and no changes in the fee amount will be made.

If I cancel my admission, how much refund can I receive?

If you cancel your admission by notifying pathwayadmissions@ju.se before the official start of the Pathway Programme you are admitted to (written on your Letter of Acceptance), you can receive a full refund without any deductions (except bank transfer costs).

If you wish to reapply in the future, admission is not guaranteed.

How do I confirm online study, apply for deferment, or cancel my admission?

Send an e-mail to pathwayadmissions@ju.se before the start of the study and explain your reason.

If you have any other questions about Pathway Programmes, please contact pathwayadmissions@ju.se

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